Doctor Assistant (“the Application”, “we”, “us”, “our”) is a specialized medical support platform designed exclusively for licensed OB-GYN professionals. Our Application provides AI-powered clinical decision support tools, including the ability to analyze ultrasound images, medical laboratory reports, and diagnostic questionnaires to assist doctors in making informed assessments.
This Privacy Policy explains how we collect, process, store, share, and protect Personal Data and Medical Data (“Personal Information”) when users download or interact with the Doctor Assistant mobile application or its associated services.
By downloading or using the Application, the user expressly acknowledges and agrees to this Privacy Policy and provides explicit consent to the collection and processing of their personal and medical information in accordance with applicable laws.
In compliance with data protection laws, including GDPR (EU), POPIA (South Africa), PIPA (South Korea), LGPD (Brazil), CCPA (California), and Egypt Law No. 151/2020 on Personal Data Protection:
Data Controller:
MSC Medical Solutions / Doctor Assistant Team
Email: drassistant.org@gmail.com
Address: Cairo, Egypt
Data Protection Officer (DPO):
Email: drassistant.org@gmail.com
You may contact the Data Controller or DPO for any inquiries regarding your personal data, rights, or deletion requests.
We may collect the following categories of data when using our Application:
Full name
Phone number (required for OTP login)
Email address
Country and region
User account identifiers
Device information (model, OS version, device ID)
Patient case notes
Patient ultrasound images
Patient lab results
Diagnostic answers generated through our questionnaires
Medical attachments uploaded by the user
(All medical data is stored in encrypted format and accessible only to authenticated users.)
We process medical content via AI models to support clinical decision-making. AI results are based on uploaded data, but do not replace clinical judgment.
Automatically collected:
Device model & OS
App version
Log data
Crash reports
Performance analytics
Network status
Storage permissions used
Camera and media access data (if user requests such actions)
We do not collect precise location unless explicitly provided.
The data we collect includes:
• User identification data (name, phone number, email)
• Device information (device model, operating system, device ID, crash logs)
• Uploaded medical data (ultrasound images, lab results, diagnostic answers, patient notes, medical attachments)
• AI-generated analysis results
• Permissions used for camera, gallery, media, and storage when uploading medical content
• App usage data required for performance, security, and service improvement
We collect information in the following ways:
When the user uploads medical files or enters patient data.
Analytics, crash logs, and technical diagnostics.
The Application may request:
Camera (to capture ultrasound or medical images)
Gallery/Media access (to upload files)
External storage (to read/write uploaded medical data)
Internet access (for AI processing and syncing)
We request only the permissions necessary for functionality.
We process data according to the following legal bases:
Explicit Consent – when entering medical data or uploading images
Performance of Contract – providing diagnostic support tools
Legitimate Interest – app improvement, stability, security
Compliance with Legal Obligations – respecting international health data laws
Vital Interest – safe processing of medical information
Users have the right to request the correction of any inaccurate or incomplete personal data that we process. Correction requests can be submitted to privacy@drassistant.app.
We collect and process data for:
Operating the Application
AI analysis of ultrasound images, labs, and diagnostic cases
Enhancing accuracy of AI models
Improving user experience
Delivering personalized medical decision support
Research & development to improve medical technology
Troubleshooting and resolving technical issues
Security and fraud prevention
Compliance with healthcare data regulations
Cloud storage of encrypted medical files for doctor access
We do not sell personal data to any third party.
Doctor Assistant does not sell personal information or use it for targeted advertising. However, users may request an explicit opt-out by contacting privacy@drassistant.app.
Personal and medical information is:
Stored securely
Encrypted in-transit and at-rest
Processed only for the purposes stated
Never shared with advertisers
Never used for marketing without explicit permission
Stored on secure cloud servers managed by our backend provider
The user expressly acknowledges and agrees that downloading or using the “Doctor Assistant” application shall constitute their explicit consent to the collection, storage, and use of their personal and medical data (if any) within the application’s database.
Such data shall be used for the purposes of operating the application, improving its services, and research development, with the application committing not to disclose such data except as legally required.
The collection and processing of data shall be subject to the provisions of Egyptian Law No. 151 of 2020 on Personal Data Protection, as well as the EU General Data Protection Regulation (GDPR) with respect to international users.
The user acknowledges that continued use of the application shall constitute irrevocable consent to these privacy policies.
We may share data only with:
AI processing providers (e.g., encrypted APIs)
Cloud storage services
Compliance or legal authorities (if required by law)
Internal technical teams for troubleshooting
We never share patient data with advertisers or unrelated third parties.
Users have the right to know whether their personal data is shared, the categories of data shared, and the categories of third parties involved. Users may request this information at any time by contacting drassistant.org@gmail.com.
We retain medical and personal data:
As long as the account is active
Or until the user requests deletion
Backups may be retained securely for up to 90 days for disaster recovery
Logs are kept for security and debugging
Users also have the right to lodge a complaint with a supervisory authority if they believe that their personal data has been processed unlawfully or in violation of applicable privacy regulations. EU users may contact their local Data Protection Authority (DPA). International users may contact drassistant.org@gmail.com for guidance on filing a complaint.
We explicitly disclose that the application collects user identification data, device information, uploaded medical content (such as ultrasound images, lab results, diagnostic notes), AI-generated outputs, and technical usage data required for performance and security.
Depending on location, users have the right to:
Access personal data
Request correction
Request deletion
Restrict processing
Object to processing
Request data portability
Know how data is used
Right to know what data is collected
Right to delete
Right to opt-out of data sale
Right to non-discrimination
We do not sell personal data. We may only share information with essential service providers such as cloud hosting, security partners, and AI processing systems. These parties are contractually obligated to protect your data.
Right to confirmation
Right to correction
Right to anonymization
Right to portability
Right to revoke consent
Know what data is stored
Request correction
Request account deletion
Lodge complaints
You may exercise these rights at:
🌐 privacy@drassistant.app
For users located in Virginia, you have the right to confirm whether your personal data is processed, to request access, deletion, correction, and to opt-out of data processing for profiling. Requests may be submitted to privacy@drassistant.app.
For users located in the state of Virginia (USA), the Virginia Consumer Data Protection Act (VCDPA) grants you the right to access your personal data, request correction, request deletion, obtain a copy of your data, and opt-out of profiling or data processing for targeted purposes. Requests can be submitted to drassistant.org@gmail.com.
Users can request full deletion of:
Personal data
Uploaded medical files
AI results
Account details
Submit a request to:
🌐 delete@drassistant.app
Processing time: 3–2 days.
We may use:
Cloud storage providers
AI processing APIs
Analytics tools
Crash reporting tools
All third parties comply with global data protection laws.
We use:
AES-256 encryption
HTTPS/TLS
Strict access control
Secure cloud architecture
Regular security audits
Tokenized authentication
Doctor Assistant is not intended for children under 18.
We do not knowingly collect information from minors.
Data may be transferred securely across regions.
When processed outside your country, we apply GDPR-standard protection measures.
We may update the Privacy Policy periodically.
This privacy policy was last updated on November 19, 2025. We regularly update this policy to remain compliant with international privacy regulations.
Changes become effective once posted on:
🌐 https://drassistant.app/privacy
For questions or data requests:
🌐 https://drassistant.app/support
🌐 https://drassistant.app/privacy
🌐 https://drassistant.app